Job description

Poste :

• Ensuring customer satisfaction in consideration of the company's goals
• Managing the quotation preparation (Request for Quotation/RFI, collection of information)
• Managing the competitive quotation to customer
• Managing the commercials for the customer in regards of pricing, BP´s, change management and claims
• Overtaking and management of the concerns and interests of the customer
• Management of day-to-day sales activities (pricing, negotiations, project related)
• Negotiation of project contracts and ensures alignment with legal requirements
• Customer care (Key contact person for customers, customer visits, negotiations)
• Tracking of critical situations within customer
• Responsible for financial performance of the customer account (within area of responsibility), proactively evaluates the margin reports for opportunities to improve
• Manage day-to-day activities with cross functional teams
• Weekly/monthly updates of the sales rolling forecast for customers
• Implementation and follow-up of the annual customer satisfaction survey. Also leading the evaluation and support of the customer scorecards and measurement systems
• Providing input for the Account Plan to align and address the customer strategy and roadmap (including competitor analysis, market share, technology roadmap, etc.)
• Arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) 

Profil recherché :

• Bac +5 from a Business school with at least 3 years’ experience in the automotive industry and the same position
• Reactive , organized , team work oriented
• French and English are mandatory

Skills & Experiences

• Experience of 3 - 5 years