Customer Quaity Engineer - El Jadida

  • CNGR Morocco New Energy Technology
  • EL JADIDA, Morocco
  • 01 JUNE 2024
  • Experience of 1 - 3 years
  • 01 JUNE 2024
  • CDI

Job description

Poste :

Data Statistics:

  • Establish CTQ (Critical to Quality) for finished products according to base, workshop, and model, and manage batches of finished products according to the date of receipt and product serial number.
  • Collect all testing data of finished products according to the technical standards for product acceptance, and establish SPC (Statistical Process Control) control charts for each indicator.

Data Judgment:

  • Judge the test results of finished products according to the technical standards for product acceptance.
  • Arrange retesting for abnormal data points of finished products.
  • Daily update of the status judgment of finished products in the ERP system.
  • Non-conformance Handling:
  • Describe non-conforming finished products using the 5W2H method, notify abnormalities through WeChat groups, inform relevant personnel in the base quality department, and issue a "Non-conformance Disposal Form" for non-conforming finished products.
  • Record and summarize non-conforming finished products.

Data Analysis:

  • Conduct trend analysis of product indicators based on eight major criteria for judging abnormalities, notify relevant personnel in the base quality department of abnormalities, and issue a "Quality Warning Form" to follow up on the processing procedure.
  • Analyze the consistency of product retesting indicators.
  • Analyze the shipment indicators of the same product model across different bases.

Palletizing Arrangement:

  • Summarize qualified batches of finished products, prepare shipment records consistent with the finished product record table.
  • Confirm shipment requirements and import them into the ERP palletizing system according to the system template.
  • Change Records:
  • Record certification and change information of finished products and manage change markings.

System Maintenance:

  • Internal Systems: Maintain finished product standards for each product model in the information system.
  • Customer Systems: Identify customer requirements and enter finished product shipment data according to customer requirements.
  • COA (Certificate of Analysis) for Finished Product Shipment:
  • Prepare COA templates for finished products according to customer requirements.
  • Select the corresponding COA template for the customer during shipment.

Summary Report:

  • Weekly and monthly statistical summary of finished product inbound and outbound, and abnormal materials by product model.
  • Produce monthly reports for corresponding products as required by customers.

Others:

  • Other tasks assigned by leadership.

Profil recherché :

  • Master's Degree or above
  • At least 1 year of work experience in quality management in the manufacturing industry.
  • Proficient in using Excel office software.
  • Proficient in using SPC charts and eight major criteria for judging abnormalities.
  • Mastery of QC seven tools, 8D, 5WHY, fishbone diagram, etc.
  • Diligent, calm, and meticulous in work.
  • Strong sense of teamwork.
  • Some coordination skills.
  • Strong initiative, principles, and sense of responsibility.

Skills & Experiences

  • Experience of 1 - 3 years