Job description

Poste :

As a Bilingual Advisor, you will be responsible for :

• Analyze customer needs, propose new products, develop effective sales pitches).
• Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their needs;
• be able to develop the right arguments to convince prospects.
• Manage your customer portfolio (canvassing, prospecting, monitoring, benchmarking, etc.).
• Follow up on sales and ensure that they run smoothly;
• Apply defined processes and master the use of tools.
• Contribute to the smooth running of the department.
• Ensure qualitative and quantitative targets are met. 

Profil recherché :

• A minimum level of college degree (bac+2) in communication, salesforce, Literature or computer science.
• A former experience in a customer service in the call center’s field would be a significant plus.
• A good flexibility to work variable schedules, 44 hours per week.
• Fluenty in both English and French.
• Being familiar with computer handling as a main work tool.
• Analytical and multi-tasking capability.
• Good interpersonal skills with a spirit of challenge.
• Great elocution, availability, courtesy and perseverance. 

Skills & Experiences

• Experience of 1 - 3 years