Description de l’emploi

 

Full job description

Primary Responsibilities:

The Executive Administrative Assistant (EA) provides high-level operational, administrative, and coordination support to the Founder & Chief Advocate, ensuring that the NGO and law firm run efficiently and strategically. The EA serves as the operational glue across teams, managing schedules, communications, and cross-functional workflows. The role requires advanced proficiency in office, legal, marketing, and project management software to support program execution, membership operations, and immigration casework.

Key Responsibilities:

Executive Support-Founder & Chief Advocate

• Manage calendars, appointments, and meetings for the Founder.
• Prepare briefing notes, meeting agendas, and follow-up action items.
• Draft, review, and respond to high-priority emails and correspondence.
• Track deadlines, confirm commitments, and ensure Founder preparedness.
• Arrange travel, accommodations, and virtual meetings.
• Maintain confidentiality and handle sensitive communications.

Cross-Functional Team Support

• Coordinate schedules, appointments, and travel for Membership Director, IT/Operations Lead, Immigration Case Worker, and Client Care Coordinator.
• Assist with overflow tasks for Immigration Case Worker and Client Care Coordinator during peak periods.
• Support Membership Director with program logistics, intake tracking, and reporting.
• Serve as liaison between teams and Founder, ensuring operational alignment.

Office, Workflow, & Project Management

• Maintain electronic filing, CRM, and case tracking systems.
• Generate reports, dashboards, and spreadsheets for leadership review.
• Track program progress and project milestones across multiple team members.
• Maintain compliance with organizational standards for confidentiality and data handling.
• Monitor software and tools to ensure operational efficiency.

Communication & Stakeholder Liaison

• Act as first point of contact for high-level client inquiries or escalations.
• Facilitate professional internal and external communications.
• Support newsletters, program updates, and member communications.
• Enhance client/member experience through responsive, professional interaction.

Technical Skills & Tools:

• Office & Productivity: Microsoft Office 365 (Word, Excel, PowerPoint, Outlook), Google Workspace
• Legal/CRM Systems: Clio, Lawmatics
• Virtual Collaboration: Zoom, Microsoft Teams, Google Meet
• Project & Workflow Management: Notion, Motion, other project management apps
• Marketing & Member Engagement: Constant Contact, Canva
• Data & Reporting: Excel (advanced), dashboards, internal reporting tools

Required Qualifications:

• 3–5 years EA experience minimum
• Experience supporting senior leadership
• Comfortable in legal or regulated environment
• Strong systems thinker
• Independent operator
• Professional presence

Job Type: Full-time

Pay: 65.00DH per hour

Expected hours: 40 per week

Experience:

• Clio/ Lawmatics: 1 year (Required)
• Executive Assistant: 3 years (Required)

Language:

• French (Required)
• English (Required)

Work Location: Remote