Job description

Poste :

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Supervise IT technical support in Morocco.
• Coordinate computer equipment installation, upgrades, repairs, and service.
• Supervise preventive and corrective maintenance.
• Perform hardware and software inventory control.
• Record of IT services.
• Supervise voice and data network infrastructure maintenance.
• Participate in IT project evaluation.
• Participate in the implementation of new information technologies, including those strategic for the company.
• Execute information backups.
• Software installation and configuration.
• Provide technical support.
• Servers administration.
• Focus on Processes: Manages with a process approach to achieve the objectives. Involves process understanding, definition, and management with a focus on PDCA and Prevention.
• Planning and Analysis of Risks: Uses Risk-based thinking with his/her team and functions. Involves risk identification, analysis of causes and consequences, assessment of risk level and treatment; and documentation of the above as evidence for its control.
• Take part and Comply with the provisions of the Environmental Management System ISO 14001/ ISO 45001 and Quality Management System IATF 16949.
• Responsible for understanding and compliance with the specific requirements established by customers with Zero Defects in sight.
   

Profil recherché :

• Academic Background : A bachelor's degree in computer science or information technology.
• Experience : At least 5 years technical experience in Information Technology

 

• English Advanced.
• Administration / IT.
• Lean tools.
• MS Office.
• Local Area Network (LAN) – Structured cabling.
• ITIL.
• Ability to develop teamwork in subordinates.
• Effective oral and written communication.
• Leadership.
• Organized.
• Problem-solving

Skills & Experiences

• Experience of 5 - 20 years