Nespresso canada is hiring: bilingual (fr/en) customer service advisor

  • NC
  • RABAT, Morocco
  • 16 DéCEMBRE 2025
  • 16 DéCEMBRE 2025
  • CDI

Description de l’emploi

Descriptif du poste

Passionate about coffee and driven by sales excellence?

Step into the world of Nespresso and become a true ambassador of a globally recognized premium brand.

Your role at a glance:

Deliver personalized, high-quality support to our premium customers via phone
Drive sales across our full product range: coffee machines, capsules, accessories, and subscriptions
Provide expert guidance on both technical and commercial inquiries
Build lasting customer relationships through exceptional, tailored service
Leverage proven sales techniques to identify and maximize commercial opportunities
Resolve customer concerns efficiently while upholding Nespresso’s premium brand image

Grow with us:
Develop your expertise as a recognized coffee specialist while unlocking your full commercial potential within a dynamic, high-end environment.

Profil Recherché

Essential:

Bilingual in French and English (advanced to fluent)
Skilled in persuasive selling and achieving targets
Availability for night shifts (12:00 AM – 4:00 AM)
Empathetic with a true premium customer service mindset
Excellent interpersonal and persuasive communication skills

Appreciated:

Previous experience in customer service or sales
Passion for coffee and high-end products
Team-oriented with flexibility and adaptability
Are you ready to embrace the night shift and elevate your coffee expertise?

Avantages sociaux et autres

Complete training on Nespresso universe provided
Dynamic and stimulating international environment
Great Place to Work certified company
Career development opportunities within a global group
Multicultural and inclusive team
Diversity & inclusion encouraged

We encourage all applications, including those from people with disabilities.

READY FOR THE CHALLENGE?
Apply now and join an exceptional team dedicated to the art of coffee!

Amplitude horaire

12:00 PM - 4:00 AM

Salaire Net + primes

Attractive salary + Performance bonus + Night shift premium + Sales bonus + Language bonus