Description de l’emploi

Full job description

Become part of a professional team with a passion for adventure!

Our organization is focused on personal contact, creativity, and customization. Our themed trips require the team to bring a continuous dose of creativity and to constantly think about how we can best facilitate meaningful local connections during our journeys. Can you see yourself in this? Then keep reading!

5 reasons to join Barrio Life:

• A fast-growing and entrepreneurial company
• A lot of responsibility
• A great workplace in Amsterdam or Barcelona
• Room to develop yourself and grow within the company
• A fun and close-knit team that enjoys time together during and after work

We want to move forward

At Barrio Life, we are goal-oriented and strive for progress. As a travel organization, we want to grow. By growth we don’t simply mean generating more profit, but working more efficiently, creating more sustainable journeys, and focusing on the development of our employees.

We offer an environment where initiative is appreciated, your opinion is heard, and where making mistakes is allowed.

It also means that everyone’s contribution is very visible. Whether you are the director or a working student—everyone makes an impact, which results in a very steep learning curve.

What we find important

• Personal growth – Step out of your comfort zone. Challenge yourself. And be proud!
• Together you go further – You are part of the team. Together we make it happen.
• Initiative creates opportunities – Your opinion and ideas are valued.
• Have fun – With a little fun, everything becomes more enjoyable!

Travel with a mission

We strongly believe that travel makes the world a better place. We purchase as much as possible directly from our suppliers, so they can earn a fair living. We are always looking for a win-win situation.

The Role

As a Reservations Manager (FIT), you will be responsible for managing and coordinating individual travel bookings from confirmation to final delivery.

You will ensure that all services booked for our clients — accommodation, transport, activities, and additional services — are properly arranged, confirmed with suppliers, and executed smoothly.

You will work closely with our international teams in Amsterdam and Barcelona and play a key role in delivering high-quality travel experiences.

Key Responsibilities

• Register and manage new reservations in internal systems and dashboards

• Compare prices and availability across different booking channels (Booking.com, allbeds, direct supplier contracts, and on-demand price requests)

• Book accommodations according to room types, number of guests, and client preferences provided by the Sales team

• Organize transport services according to flight schedules provided by the Flight Department

• Arrange car rentals based on client requests

• Book activities and experiences, including additional services requested after the initial booking

• Process payments to suppliers

• Contact partners and suppliers one week before arrival to reconfirm all services

• Provide support through the emergency phone line during trips when clients require assistance (including occasional evenings or weekends)

Profile

We are looking for someone who is organized, proactive and comfortable working in a dynamic international environment.

Requirements

• At least one previous experience in a travel agency or DMC

• Excellent organizational and coordination skills

• Ability to manage multiple bookings and suppliers simultaneously

• Strong attention to detail

• Good communication skills and team spirit

• Fluent English (mandatory)

• Motivation to participate in building a new team and office

Employment Conditions

• Full-time position

• Office-based in Marrakech

• Salary: to be agreed depending on experience

Type d'emploi : Temps plein, CDI

Rémunération : 4.000,00DH à 7.000,00DH par mois

Lieu du poste : En présentiel