Description de l’emploi

Full job description

Sales Support

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding – Morocco has an opening for a Sales Support where you will, under supervision, support sales sub‑function plans and processes to drive business growth, profitability, and enhance customer retention for a defined area or territory, in line with the business strategy, financial objectives, and Group guidelines and policies.

In this Sales Support position

• You will, under supervision, support sales sub‑function plans and processes to deliver business growth, profitability, and enhance customer retention for a defined area or territory, in line with business strategy, financial objectives, and Group guidelines and policies.
• You will undertake generally repetitive tasks to implement sales, marketing, customer retention, advertising, pricing, and distribution plans.
• You will comply with established procedures to reconcile sales, revenues, and costs against forecasts in order to identify problem areas.
• You will assist in reporting improvement areas based on pipeline reporting in collaboration with Sales Effectiveness.
• You will verify and process market trends and customer requirements and support the translation of products/services into solutions that meet customer needs.
• You will, under supervision, provide administrative support to manage sales support processes and tools to ensure sales force effectiveness.

Now, here’s what we need from you

• Skills: Sales Management, New Business Development, Sales Forecasting, CRM, Customer Satisfaction, Customer Acquisition, Customer Retention, Customer Segmentation, Market Segmentation, Account Management, Market Trends, Product Development Strategy, Product Development Life Cycle, Change Management, Advertising, Pricing, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback.
• Education Level: Vocational/Specialized/Technical/Certification.
• Experience Level: less than 2 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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