Description de l’emploi

Full job description

Job Title

Teacher Success & Quality Specialist (On-Site – Marrakech)

Location

Marrakech, Morocco (On-Site)

Job Type

Full-Time

Salary

Salary: 5,000 – 10,000 MAD per month + performance bonuses, based on experience.

Final offer depends on experience and performance during the evaluation process.

About Us

Boston English Center is a fast-growing online English academy serving students in the US, Canada, Europe, and the Gulf. We focus on structured, high-quality lessons and strong student results.

We are expanding our operations in Marrakech and looking for a reliable and detail-oriented professional to join our office team.

Role Overview

The Teacher Success & Quality Specialist is responsible for evaluating, training, and monitoring teachers.

This is a critical role. You will decide which teachers are approved, which need improvement, and which should not continue with the company.

Responsibilities

Teacher Evaluation

• Attend trial classes as a student to evaluate teachers
• Assess teaching quality, structure, engagement, and communication
• Approve or reject teachers based on clear criteria

Onboarding and Training

• Train new teachers on platform features and expectations
• Explain scheduling system, policies, and student management
• Ensure teachers understand how to deliver effective lessons

Performance Tracking

• Monitor new teachers during their first 30 days
• Track attendance, engagement, and student feedback
• Identify issues early and take corrective action

Follow-Up and Support

• Conduct regular check-ins with teachers
• Provide clear, direct, and constructive feedback
• Ensure teachers remain consistent and reliable

Quality Control

• Maintain high teaching standards across the platform
• Flag underperforming teachers
• Recommend training or removal when necessary

Requirements

• Strong English communication skills
• Highly organized and detail-oriented
• Comfortable making decisions and evaluating performance
• Able to give clear and direct feedback
• Reliable, proactive, and structured

Preferred

• Experience in teaching, training, or quality control
• Experience in online education (ESL, IELTS, TOEFL)
• Experience managing or evaluating people

Important

This role requires someone who can make decisions. You will be expected to approve or reject teachers based on performance.

How to Apply

Apply through Indeed with your resume.

Job Type: Full-time

Work Location: In person