Description de l’emploi

Descriptif du poste

What You’ll Do

Create outstanding customer experiences through inbound and outbound communication channels (phone, chat, or email).

Offer detailed product and service support, address questions, and ensure a high level of customer satisfaction.

Work closely with cross-functional teams to develop effective solutions and enhance overall customer experience.

Uphold TELUS Digital’s values by demonstrating professionalism, empathy, and integrity in every interaction.

Profil Recherché

What We’re Looking For

Bilingual proficiency in English and French (spoken and written) — essential requirement.

At least 1 year of experience in customer service, technical support, or sales.

Excellent communication abilities paired with strong problem-solving skills.

Tech-savvy and comfortable working with digital platforms and multiple systems at once.

Motivated, professional, and quality-driven with a consistently positive attitude.

Avantages sociaux et autres

Why Join TELUS Digital?

Competitive pay with performance-based incentives.

Comprehensive benefits package — including private healthcare coverage (up to 90%), gym access, and more.

Career growth and advancement opportunities — 70% of new roles are filled internally, offering plenty of room to evolve.

A vibrant, inclusive, and collaborative workplace where your voice matters.

If you’re ready to make a real impact and help shape the future of digital customer experiences, we’d love to meet you.
Apply now and join us in building a more connected, customer-first future at TELUS Digital.

Amplitude horaire

Rotatif hours (44h/week)

Salaire Net + primes

Net salary + bonuses